Hwurl Custom Web Solutions


Terms of Service

1.) Account Setup

Accounts will be setup within 72 hours of payment receipt.

2.) Content

All services provided by Hwurl may only be used for lawful purposes. The laws of the United States of America apply. The customer agrees to indemnify and hold harmless Hwurl from any claims resulting from the use of our services.

3.) Payment Information

You agree to supply appropriate payment for the services received from Hwurl in advance. You agree that until and unless you notify Hwurl of your desire to cancel any or all services received, those services will be billed on a recurring basis. When an account's invoices are unpaid after a 14 day grace period, services will be shut down.

4.) Backups and Data Loss

Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Hwurl is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on Hwurl servers. Backups will not be provided to accounts that have been suspended or terminated.

5.) Cancellations and Refunds

Hwurl reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. This includes the event of hosting more sites than plans purchased. Cancelations may be done in the form of an email to billing@hwurl.com. Refunds are offered within the first 30 days for any customer who paid the first invoice.

6.) Resource Usage

User may not:

  • Use 25% or more of system resources for longer then two minutes. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
  • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
  • Run any bittorrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
  • Participate in any file-sharing/peer-to-peer activities.

7.) Uptime Guarantee

If your hosting server has a physical downtime that is not within the 99.9% uptime you may receive a prorated credit for the amount of time the server is down. Uptime is calculated on a monthly basis. 99.9% uptime is roughly 43.2 minutes of maximum downtime per month. Routine server maintenance is not counted as server downtime.

8.) Price Change

The amount you pay for hosting will never increase during your current payment period. If a fee increase will occur, Hwurl agrees to notify the user 45 days prior to the beginning of the renewal term.

9.) Disclaimer

Hwurl shall not be responsible for any damages your business may suffer.

10.) Disclosure to Law Enforcement

Hwurl may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.